Customer Due Diligence: Are Financial Institutions Approach Sometimes Unreasonable?
On August 17, 2022, while scrolling through my Twitter feed, I came across a tweet by @kellyKatharin which
read: “In the bank to reactivate a dormant account. I need a JP to sign and stamp a paper that says that I
am who my drivers license says I am. I’m physically in branch. I offer to lodge money to reactivate it. That
won’t do.”
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